The Practice now offer's Telephone Triage Appointments on the following days - Thursday 07:00 - 08:00 & Friday 07:00 - 07:45. These are bookable via the normal appointment booking procedures or these can also be booked online.

Evening and weekend appointments are available in the East locality at Richmond Primary Care Centre. 

Appointments for this service can be made through your own GP surgery.

Outside of normal surgery hours emergency GP cover is provided by Badger Please ring 0121 7432626 and follow instructions

NHS 111

Alternatively you can access urgent assistance by calling NHS 111. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

UTCs can now only be accessed via an appointment system, booked by NHS111. Patients are no longer able to access a ‘walk-in’ service, without an appointment.

Please call 111 or visit online at https://111.nhs.uk first.

Here is an updated list of the 6 Urgent Treatment Centre’s within the Birmingham & Solihull area that NHS111 has access to:

We will be re opening our telephone lines on a Wednesday afternoon as of Wednesday 24th April 2024.