Consultations are by appointment, please call 0121 743 2626 to book. Most appointments can be booked up to 2 weeks in advance.
For an emergency/same day appointment please call on the day at 09:00 or 16:00. These slots are allocated over the telephone.
As of Monday 16th May we will be operating a choice of appointment, the reception staff will ask you whether you would like a face to face, telephone triage or video consultation appointment.
Online Services Note: To use the SystmOnline service, you will need to attend the practice to request a user name and password. You cannot register for this service online because your identity needs to be verified. You will need to provide an official document ( passport/ Driving Licence etc) that has a photograph of you.
If you feel that your problem can be dealt with over the telephone rather than by visiting the surgery you can book a telephone consultation. You will be asked for some brief details and given an approximate time when the doctor will call you back.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Evening and Weekend Appointments
Evening and weekend appointments are available in North Solihull with aGP, nurse and healthcare assistant. Appointments available at
Bosworth Medical Centre.
Bosworth Medical Centre is situated inside Chelmsley Wood Primary Care Centre, is within easy reach of the Practice, has ample parking and is on the 97 bus route.
Appointments for this service can be made through your own GP surgery.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Urgent Treatment Centres (UTC)
UTCs can now only be accessed via an appointment system, booked by NHS111. Patients are no longer able to access a ‘walk-in’ service, without an appointment.
Please call 111 or visit online at https://111.nhs.uk first.
Here is an updated list of the 6 Urgent Treatment Centre’s within the Birmingham & Solihull area that NHS111 has access to:
Warren Farm Urgent Treatment Centre
Erdington Urgent Treatment Centre
Washwood Heath Urgent Treatment Centre
Birmingham NHS Urgent Treatment Centre (“Boots”)
South Birmingham GP Urgent Treatment Centre (“Katie Road”)
Solihull Urgent Treatment Centre
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Our practice is an accredited training practice which means Foundation Year 2 (FY2) doctors and general practice specialist registrars work in the surgery.
Foundation Doctors work in our practice for six months at a time. They are recently qualified doctors who will consult, then discuss your case with one of the more experienced doctors.
General Practice Specialist Registrars come to the practice as part of their training to work for up to twelve months towards the end of their specialist general practice training to gain further experience in general practice and take the GP membership examination.